Concierge


We extend our hospitality to meet individual & bespoke requirements through our concierge services to all our discerning guests. This service will gather guest preferences before the guest actually arrives to create a customized itinerary.

With us there is always a helping hand available to ensure that everything runs smoothly and to plan to make your stay with us unforgettable and leave you with fond memories of Bali.

VIP VISA Fast Track through Immigration

This service will eliminate you’re having to queue up for your VOA (Visa on Arrival) and immigration clearance. After greeting the customer off the airplane we provide a fast track route through Immigration, and personal assistance visa-on-arrival, customs, Immigration clearance without queues in a smooth handover to the driver.

Welcome Service

From the moment you arrive, you will be pampered with a friendly and personalized service, your personal assistant will ensure a seamless arrival by coordinating in advance your entire requirement to the villa including your flight itinerary and all of your special requests to ensure your stay exceed your expectations. Your stay is designed by our expert team to create the perfect Bali vacation and experience for you.

Villa Grocery Shopping

What is more interesting than having everything on place once you arrive in the villa??, your favourite snacks and beverages are chilled in the fridge, or a welcome platter or a feast prepared for you. Just let us know should you wish to have pre-arrival snack, meal or grocery and we will be more than happy to do it for you prior to your arrival time.

Cook/Chef Services

Some private villas include a full team of staff including personal cook/chef as a standard feature to cater to all of the guests’ needs during their stay, but where there is no cook/chef included, we will be happy to arrange this service for you at reasonable price. Our talented in both international and local cuisine cook/chef will prepare one-of-a-kind meals to match your taste preferences and be at your service either for just one special meal or daily meal preparation.

Travelling with Children

Qualified and experienced nannies can be booked full time or hourly. If special skills are required, please don’t forget to mention that to us in advance.

Children’s equipment from cots to highchairs, pool fence, and pool toys can also be reserved in advance with reasonable rental cost

Chauffeurs and Vehicle Rental

Our private, honest, friendly and English speaking chauffeur will provide an exclusive tours, unmatched sightseeing excursions and experienced cultural guides, you will savour the best of Bali with its unique and colourful culture, from the exotic beaches to the stunning rice paddies area, from the rainforest to the holy temples visit, their deep knowledge of the Bali’s area, reliable service and good & clean car condition will make your trip hassle-free.

Should you prefer to drive yourself, we can help you hire you your own vehicle or bike to see the sites. Please make sure that you have an international driving license with you.

Spa & Aesthetic Services

Bali has an abundance of choices from a traditional Balinese massage to deluxe spa treatments. We offer also holistic treatments including healing and reflexology and a beauty package with relaxing facial, perfect manicure and anything else you like to enjoy.

Many villas have incredible spa facilities including private massage rooms, saunas and spa facilities. We also work with preferred spa operators to provide you with reliable treatments.

Whatever you wish for, be pampered in the privacy of your villa or visit world class spas in Bali, then the arrangements can be made to your request.

In Villa Exercises

Exercise and rest are the cornerstones of improving your quality of life.

Some private villas are completed with a gym room with proper equipment, lap pool and some even with a private tennis court!!

In villa exercises such as Yoga, Thai Chi and Pilates also can be arranged in the privacy of your villa by our experienced personal trainers.

How do you imagine your perfect stay? Let us know and our skilled team with wealth of experience can help organize just about anything you require. Just name it, and we will arrange it for you!